Refunds & Returns Policy
If you don’t receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we’ll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations. If you are charged for a transaction that you didn’t make, let us know ASAP, and we’ve got you covered. It usually it takes 15-25days to process refund under Payment Protection as we go back to supplier / manufacture for the same.
Refund & Return Policy
Returns of the product can only be made once claim has been approved by Edge Trendz.
Under no circumstances product will be returned or refunded from below mention categories.
- Jewellery, Lingerie, Swimwear, innerwear, Health, Skin care or beauty products.
- Bags, shoes, Apparel cannot be refunded due to size, request you to kindly check size chart before placing order
Any electronics, home appliances or product from other category apart from mention above can be return and refund will be provided only if it is not in working condition. In such scenario customer can return the item and ship it back on the mention address at their own cost, as soon as warehouse / seller / manufacture will confirm the receipt of the same, necessary refund will be provide within 7 business days.
Full – Refund will be provided if product lost in shipment and not delivered at all.
We don’t Refund if
- Your order dose not arrive due to factors within your control.
- Your order dose not arrive due to exceptional circumstances outside our control.
- Your order dose not arrive due to customs or delayed / lost in natural disaster